Senior Support Manager

4 days ago


Hailsham, East Sussex, United Kingdom This is Alexander Faraday Recruitment Full time

We are looking for a Senior Support Manager to lead our customer service team. The successful candidate will have a proven track record of delivering exceptional customer service and experience in managing teams.

What You Will Do
  • Develop and implement processes to improve customer satisfaction and reduce complaints
  • Manage a team of support professionals to ensure excellent service delivery and high performance
  • Work closely with other departments to identify areas for improvement and develop solutions to enhance the customer experience
  • Provide coaching and development opportunities to support the growth and success of your team members

Our client offers a competitive salary, benefits package, and opportunities for professional growth and development.



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