Sales Consultant
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Retail team in Southampton as a Retail Sales Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the store's success.
Key Responsibilities:
- Provide outstanding customer service, ensuring every customer interaction is positive and memorable.
- Work closely with customers to understand their needs and preferences, offering personalized recommendations and guidance on high-value purchases.
- Utilize our market-leading sleep technology, Sleepmatch, to help customers choose the perfect mattress for their needs.
- Maintain a high level of product knowledge, staying up-to-date on new products and features.
- Contribute to the overall visual appeal of the store, ensuring displays are well-maintained and updated regularly.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Strong motivation and determination to work towards sales targets and KPIs.
- Ability to work flexibly, including weekends and bank holidays, with a commitment to working 38.5 hours per week.
- Willingness to learn and develop skills, with a natural curiosity and enthusiasm for the sleep industry.
- Team player with a positive attitude and a passion for delivering exceptional customer experiences.
About Us:
Dreams is a leading retailer of mattresses and sleep solutions, dedicated to helping customers achieve a great night's sleep. We are committed to providing exceptional customer service and creating a positive work environment for our team members.
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