Product Development Specialist

4 weeks ago


Redditch, Worcestershire, United Kingdom Halfords Full time

About Us

At Halfords, our mission is to deliver exceptional customer experiences through innovative products and services. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The Role

Working in partnership with the Supply Chain, Marketing, Store Development, Quality, Operations, and Digital teams, our Buyers are responsible for delivering an industry-leading range of products to both our store and online customers. Through their excellent knowledge of our customer requirements, they build both product ranges and services that provide us with a clear differentiation from any competitors and grow our sales, market share, and brand strength.

Key Responsibilities

  • Develop customer-centric product ranges that meet company sales & margin targets for each financial year, identifying and driving additional range extensions to core categories to ensure every customer mission is met within your ranges.
  • Manage negotiated margin, product mix, trading account revenues, and rebates to hit forecast M% and rebate targets/forecasts.
  • Accountable for the P&L across a concept group(s).
  • Negotiate and secure promotional opportunities with suppliers in line with sales and profitability requirements.
  • Work closely with the Merchandising team to ensure prompt delivery of merchandise and correct phasing of intake to meet sales.
  • Identify and develop new supplier opportunities to improve Halfords' market position or further improve category profitability.
  • Develop and maintain an in-depth understanding of the customer and Halfords' competitors to deliver a product offer that in range and value will give long-term competitive advantage.
  • Identify new product and supplier opportunities, including new overseas sourcing opportunities.

Key Skills/Experience

  • A highly driven, experienced, and confident negotiator with the ability to manage important relationships with some of Halfords' largest suppliers.
  • Proven experience within previous Buying positions, preferably within Retail.
  • A highly motivated individual with a passion for retail who will thrive in a fast-paced environment.
  • Customer-focused.
  • A proven team player and team-focused manager.
  • Demonstrate the ability to work cross-functionally within a business.
  • Be able to communicate confidently and concisely to all levels within the business.
  • Excellent commercial skills, resilience, and the ability to plan and work under pressure will be key to success in the role.

What We Offer

At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.



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