Technical Support Team Lead

3 days ago


Leeds, Leeds, United Kingdom Edmund Optics Full time

As a Product Service Manager EMEA, you will lead a team of experienced professionals who provide technical support and services to customers across Europe, the Middle East, and Africa. Your primary goal will be to maximize customer satisfaction and drive revenue growth through effective team management and process improvement.

Requirements

To succeed in this role, you will need to have a minimum of three years of experience in technical sales and/or product support. You should be knowledgeable about sales and support processes, fluent in English, and willing to travel occasionally. Additional language skills are preferred.

What We Offer

Edmund Optics offers a competitive salary package, including a base salary of around £60,000 - £80,000 per year, depending on location and experience. In addition to a competitive salary, we offer a range of employee benefits, including a company pension scheme, private medical & dental insurance, and extensive training and development opportunities.


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