Dining Experience Coordinator

4 weeks ago

London, Greater London, United Kingdom Ten Lifestyle Group Full time

Role Overview

As a key member of our team, you will be responsible for delivering exceptional dining experiences to our members. This involves using your knowledge and expertise to secure the best tables according to their preferences, while meeting deadlines and ensuring our service is delivered to the highest standard.

Key Responsibilities

  • Communicate with members, suppliers, and internal teams to deliver high-quality dining experiences.
  • Conduct research for unique or unusual dining requests, always seeking ways to improve the service.
  • Establish strong relationships with members, truly understanding their preferences and dining needs.
  • Maintain regular contact with members, refining their requests and encouraging full use of the service.
  • Actively cross-sell our travel and lifestyle services to enhance member experience.
  • Assist in resolving customer care issues swiftly and effectively.
  • Work closely with restaurant partners to secure bookings or hold tables, maintaining positive supplier relationships.

Requirements

  • At least 3 - 4 years' of relevant work experience in hospitality, ideally in restaurants.
  • Solid practical knowledge of the London dining scene, with a focus on fine dining is a must.
  • Experience in working with private dining / events is desired but not mandatory.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
  • Passionate about engaging with members.
  • Administration and planning.
  • Computer literacy - Word, Excel, PowerPoint, Outlook.

Competencies

  • Strong planning and organisational skills.
  • Results orientation.
  • Member focus.
  • Adaptability.
  • Team work.
  • Initiative and Pro-activity.
  • Attention to detail/accuracy.
  • Positive Outlook and Self-Confidence.

About Us

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten's services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America, Westpac and Royal Bank of Canada.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

  • Dining Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Scott's Restaurant Full time

    At Scott's Restaurant, we're seeking a highly skilled and dedicated Dining Experience Coordinator to join our team. As a key member of our service team, you will play a pivotal role in delivering exceptional dining experiences to our discerning guests.Key Responsibilities:Lead and coordinate the service team to ensure seamless operations.Greet guests with...

  • Dining Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Ten Lifestyle Group Full time

    Role OverviewWe are seeking a skilled Dining Experience Coordinator to join our team at Ten Lifestyle Group. As a key member of our hospitality team, you will be responsible for delivering exceptional dining experiences to our members.Key ResponsibilitiesCommunicate with members and suppliers to ensure seamless dining experiences.Conduct research to identify...

  • Dining Experience Coordinator

    1 month ago

    London, Greater London, United Kingdom Ten Lifestyle Group Full time

    Role OverviewWe are seeking a skilled Dining Experience Coordinator to join our team at Ten Lifestyle Group. As a key member of our hospitality team, you will be responsible for delivering exceptional dining experiences to our members.Key ResponsibilitiesCommunicate with members and suppliers to ensure seamless dining experiences.Conduct research to identify...

  • Dining Experience Coordinator

    3 days ago

    London, Greater London, United Kingdom Get Staffed Online Recruitment Full time

    We are seeking a highly skilled and enthusiastic Dining Experience Coordinator to join our team at Get Staffed Online Recruitment in London, Hackney.As a key member of our service team, you will be responsible for delivering exceptional dining experiences for our guests. This includes greeting and seating guests promptly, taking food and drink orders...

  • Prime Dining Experience Coordinator

    6 hours ago

    London, Greater London, United Kingdom AccorHotel Full time

    Job DescriptionAs a Prime Dining Experience Coordinator at Raffles London, you will be responsible for delivering exceptional guest service and creating a memorable dining experience for our discerning guests.Key Responsibilities:Front-of-House Service: Provide prompt and attentive service to guests, ensuring a seamless dining experience.Restaurant...

  • Dining Experience Coordinator

    4 days ago

    London, Greater London, United Kingdom Bacchanalia Team Member Full time

    Company Overview: Bacchanalia is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, we offer a curated experience that fuses creativity with timeless elegance inspired by ancient Greco-Roman feasts.Estimated Salary: £20,000 - £25,000 per annum,...

  • Dining Experience Manager

    9 hours ago

    London, Greater London, United Kingdom Josephine Full time

    As a member of the team at Josephine, our Lyonnaise Bouchon in Chelsea, you'll take on the challenge of overseeing a specific section of the dining room. Your goal will be to ensure that guests receive exceptional service.About the RoleYou'll work closely with the kitchen, sommelier, and front-of-house team to deliver a seamless dining experience. This...

  • Dining Experience Coordinator

    9 hours ago

    London, Greater London, United Kingdom Sexy Fish Full time

    Key ResponsibilitiesGreet guests with warmth and professionalism, ensuring seamless and timely service that exceeds their expectations.Assist waiters with food and beverage orders and relay them to the kitchen, maintaining accuracy and attention to detail.Ensure the dining area remains clean and presented to the highest standards, upholding our commitment to...

  • Dining Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Kioku by Endo Full time

    Commis Waiter Opportunity at Kioku by EndoAt Kioku by Endo, we're passionate about creating extraordinary dining experiences. Our team is dedicated to blending tradition with innovation, and we're looking for a skilled Commis Waiter to join us.As a Commis Waiter, you'll be part of a dynamic team that combines the rich traditions of Japanese cuisine with...

  • Dining Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Kioku by Endo Full time

    Commis Waiter OpportunityAt Kioku by Endo, we're seeking a skilled Commis Waiter/Waitress to join our team. As a key member of our service staff, you'll be responsible for delivering exceptional dining experiences to our guests.Position: Commis Waiter/WaitressLocation: The OWO, LondonWe're a restaurant that combines the rich traditions of Japanese cuisine...

  • Dining Experience Coordinator

    4 weeks ago

    London, Greater London, United Kingdom The Dorchester Full time

    We're committed to delivering exceptional dining experiences at The Dorchester, and as a key member of our team, you'll play a vital role in ensuring our guests receive the highest level of service.Key Responsibilities:Manage reservations and table allocations during your shift, greeting guests and ensuring a seamless dining experience.Deliver exceptional...

  • Dining Experience Coordinator

    3 days ago

    London, Greater London, United Kingdom Bupa Full time

    About UsWe are Bupa, a leading care home provider dedicated to delivering person-centred care, supporting independence and honouring choice. Our care homes strive to create a warm and welcoming environment for our residents, where they can thrive and live their best lives.Job SummaryWe are seeking a motivated and detail-oriented Kitchen Assistant to join our...

  • Luxury Dining Events Coordinator

    2 weeks ago

    London, Greater London, United Kingdom 34 Mayfair Full time

    At 34 Mayfair, we are seeking a highly skilled Private Dining Room Manager to oversee the coordination and execution of private events. Key Responsibilities:Manage and coordinate all aspects of private events in the designated dining room.Collaborate with the culinary and service teams to ensure seamless execution of private events.Oversee setup, service,...

  • Dining Services Coordinator

    1 day ago

    London, Greater London, United Kingdom Cycas Hospitality Full time

    We are currently looking for a highly motivated and experienced Dining Services Coordinator to join our team at Bankside Hotel.Sitting consistently in the top tier of all the hotels in London, Bankside Hotel is a social hub for anyone, guest or local, with a passion for culture, art, and food.As a Dining Services Coordinator, you will be responsible for...

  • Luxury Private Dining Experience Manager

    2 weeks ago

    London, Greater London, United Kingdom 34 Mayfair Full time

    About 34 Mayfair34 Mayfair is a renowned restaurant in the heart of London's prestigious Mayfair area, celebrated for its refined ambiance, exceptional culinary expertise, and impeccable service. Our establishment offers a unique blend of classic and contemporary elements, creating an unparalleled experience for our discerning guests.We are committed to...

  • Dining Experience Coordinator

    10 hours ago

    London, Greater London, United Kingdom The May Fair Hotel Full time

    About The May Fair Hotel's Dining ExperienceThe May Fair Hotel is renowned for its exceptional dining experience, and we are seeking a talented In-Room Dining Waiter/Waitress to join our team.Key Responsibilities:To create and deliver an exceptional In-Room dining experience for our guests.To take orders from guests accurately, checking for any allergens and...

  • Dining Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom SUSHISAMBA UK Full time

    About the Role:At SUSHISAMBA UK, we're looking for a skilled and dynamic Dining Experience Specialist to join our front-of-house team. As an Expeditor, your primary responsibility will be to ensure our guests receive exceptional service and have a memorable dining experience. You'll be the link between our service staff and kitchen team, delivering food,...

  • Dining Experience Director

    2 weeks ago

    London, Greater London, United Kingdom The Avery Club Ltd Full time

    Job Title: Dining Experience DirectorWe are seeking a skilled and experienced Dining Experience Director to join our team at The Avery Club Ltd. This role plays a vital part in creating and delivering exceptional customer experiences.

  • Private Dining Rooms Coordinator

    4 weeks ago

    London, Greater London, United Kingdom 34 Mayfair Full time

    Nestled in the heart of London's prestigious Mayfair district, 34 Mayfair is a distinguished restaurant renowned for its sophisticated ambiance, exceptional culinary expertise, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for discerning...

  • Private Dining Rooms Coordinator

    4 weeks ago

    London, Greater London, United Kingdom 34 Mayfair - Management Full time

    Private Dining Rooms ManagerNestled in the heart of London's prestigious Mayfair district, 34 Mayfair is a distinguished restaurant renowned for its sophisticated ambiance, culinary excellence, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for...