Trade Counter Assistant/Driver
3 weeks ago
ROLE: Trade Counter Assistant
HOURS: 44 per week
SALARY: £26, basic salary per year
BONUS: Realistic total earning potential of up to £30, per year
Eurocell plc, the market leader for uPVC products within the building industry, is seeking a skilled Trade Counter Assistant to join our dynamic team. As a key member of our Trade Branch Network, you will play a vital role in delivering exceptional customer service and driving sales targets.
As a Trade Counter Assistant with Eurocell plc, you will be rewarded with a competitive basic salary of £26, per year, plus the opportunity to earn up to £30, per year through our excellent monthly bonus scheme. You will also benefit from a range of employee perks, including 25 days holiday, plus statutory holidays, a FREE Healthcare plan, and Enhanced Maternity and Paternity benefit.
KEY RESPONSIBILITIES
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
- Provide exceptional customer service and support to new and existing customers.
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
- Responsible for route planning, safe driving and keeping the Company vehicle clean.
- Support the Branch Manager with actions and activities on time, in full.
- Compliance with Health and Safety, company policies and procedures.
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to Branch colleagues as required.
- Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale.
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS
- A very competitive basic salary of £26, per year.
- An excellent monthly bonus scheme, which added to your salary would be up to £30, per year.
- 25 days holiday, plus statutory holidays - normally 33 days in total each year.
- *NEW for * Free Healthcare plan for all employees.
- *NEW for * Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Christmas shutdown.
- Saturdays only on a rota, and no Sunday working.
- Our branches close at 4:30pm during the week, we respect your work/life balance.
- Option to join the Eurocell plc Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell plc products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including e-learning and on the job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
- Excellent opportunities to grow with us, and progress your career.
- Industry leading induction and training programmes.
WHAT OUR TRADE COUNTER ASSISTANTS DO
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations.
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
- Provide exceptional customer service and support to new and existing customers.
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
- Responsible for route planning, safe driving and keeping the Company vehicle clean.
- Support the Branch Manager with actions and activities on time, in full.
- Compliance with Health and Safety, company policies and procedures.
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to Branch colleagues as required.
- Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale.
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
- Good organisational skills, with ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry standard software eg SAP.
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage.
- Previous branch stock take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion, alone.
- Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage.
HOW TO APPLY
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a covering letter, to us today.
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