Software Solutions Engineer
2 months ago
Job Title: Software Solutions Engineer
Company: Ideagen
Location: North America
Role Purpose:
Ideagen is a leading provider of software solutions that enable organizations to operate efficiently and effectively. As a trusted partner to our clients, we strive to deliver innovative solutions that meet their unique needs. In this role, you will have the opportunity to work with our DevonWay product, partnering with customers to design, configure, and document mobile and desktop solutions.
Key Responsibilities:
- Meet with customers to understand their requirements and translate them into detailed specifications.
- Design, build, test, and deploy reports using SSRS and Business Intelligence tools.
- Provide technical support, including issue investigation and resolution.
- Collaborate with cross-functional teams to resolve support tickets and implement projects.
Requirements:
- 1-3 years of experience supporting and implementing enterprise software applications.
- Strong understanding of relational database concepts.
- Experience with REST and scripting languages (e.g., Python) is a plus.
- Excellent communication and interpersonal skills.
- Able to travel approximately 10-20% for client meetings and project implementations.
Desired Behaviors:
- Ambitious - Drive, Planning & Execution
- Adventurous - Flexibility, Resilience & Savvy thinking
- Community - Collaboration & Communication
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