Technical Service Specialist and Technical Trainer – UK and Ireland

4 weeks ago


Coleshill, Warwickshire, United Kingdom Polaris UK & Ireland Full time

About the role

Polaris UK & Ireland is a leading company in the powersports industry, supporting iconic brands such as Indian Motorcycle and Polaris Ranger.

We are seeking a skilled Technical Service Specialist and Technical Trainer to join our small, dedicated team based in Coleshill. As a key member of our team, you will report to the Technical Services Supervisor for Central Europe and provide technical assistance, diagnosis, and training to our network of dealers.

You will also support sales and marketing led events for both the UK and EMEA businesses, requiring technical expertise and support.

The role is predominantly office based, with flexibility to work from home up to two days per week. The successful candidate will need to be within commutable distance of Coleshill or be willing to relocate.

About you

We are looking for a time served technician with a strong customer focus and a desire to take a step up. You will have a minimum of a level 3 in a suitable discipline, with proven hands on experience. You might come from a manufacturing background, or from a motorcycle or agricultural dealership.

You will be resilient and have a great sense of humour, with teamwork at your core and a can-do attitude.

Some of the key competencies we are looking for include:

  • Excellent organization, communication and administrative skills, PC applications, Microsoft Word, Excel, data entry within order processing/distribution systems.
  • Ability to take instructions and work independently.
  • Ability to manage multiple tasks and projects simultaneously in a fast-paced and stressful work environment.
  • Ability to resolve conflicts.
  • Expertise in vehicle electrics and vehicle diagnostics.
  • Interest in and knowledge of off-road vehicles and motorbikes.
  • Driving licence class B is necessary, class A desirable (not obligatory).
  • Hands-On experience.
  • Language skills: Fluency in English is mandatory, basic knowledge of German is beneficial but not mandatory.

What we offer

  • A competitive salary will be awarded to the successful candidate which will fully reflect both qualifications and experience.
  • Private Healthcare.
  • Company Mobile Telephone.
  • Gym Membership Contribution.
  • Pension Scheme.
  • Profit Share Bonus Scheme.
  • 25 Days Paid Holiday.
  • Hybrid Working (3 days in/2 days out).


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