Senior Claims Advisor

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom CV-Library Full time
About the Role
CV-Library is seeking a Senior Claims Advisor to join their team. As a Senior Claims Advisor, you will be responsible for providing exceptional customer service and gathering all relevant details of potential claims. Your goal will be to ensure that each prospective client receives clear, empathetic guidance and a professional experience.

Key Responsibilities
  1. Build rapport with potential clients over the phone and in person.
  2. Document key information regarding potential claims with accuracy and attention to detail.
  3. Prepare necessary legal documentation for new claims.

Requirements
  • Exceptional customer service skills.
  • A legal background, ideally with experience in personal injury or clinical negligence.
  • Strong typing and IT skills, with a high level of attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • A collaborative and flexible team-player approach.

Salary Range: £35,000 - £45,000 per annum.

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