Senior Legal Enquiry Handler
3 weeks ago
Dani from Avocet Commercial Careers presents this exciting opportunity for a Senior Legal Enquiry Handler to join a leading personal injury and clinical negligence law firm. This role is perfect for someone with a passion for client care, a background in law, and the drive to make a difference in the lives of those who need expert legal support.
About the Firm
The firm is renowned for its expertise in personal injury and clinical negligence. With a long-standing commitment to delivering high-quality service, they provide clients with a supportive, knowledgeable, and compassionate experience from the first point of contact through to case resolution.
Job Description
The Senior Legal Enquiry Handler will play a crucial role within the Legal Claims Advisory team, serving as one of the first points of contact for potential clients. You'll use your legal knowledge and exceptional customer service skills to gather all relevant details of potential claims, ensuring each prospective client receives clear, empathetic guidance and a professional experience. This position is central to securing new clients for the firm, setting the foundation for a successful claim. This full-time position requires 40 hours per week, including one late shift (10 am – 7 pm) once training is complete, as well as one Saturday shift. The role offers flexibility for hybrid or remote work.
Responsibilities
- Establish relationships with potential clients to obtain detailed information about their claims.
- Manage the documentation process for potential claims with precision and attention to detail.
- Develop necessary legal documents for new claims and communicate effectively if a case cannot proceed.
Estimated Salary: £32,000 per annum. Based on industry standards and the requirements outlined, we estimate the salary range for this position to be between £28,000 and £38,000. However, the actual salary may vary based on factors such as location, qualifications, and level of experience.
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