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Customer Service Ambassador
2 months ago
About Thrifty Car & Van Rental Careers
We are a leading provider of car and van rental services, dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring our customers receive top-notch service, face-to-face and over the phone.
Key Responsibilities
- Provide personalized support to customers, addressing their queries and concerns in a professional and courteous manner.
- Upsell long-term rental opportunities to customers, leveraging your knowledge of our services and products.
- Collaborate with colleagues to achieve sales targets and drive business growth.
- Participate in on-the-job training to enhance your skills and knowledge of our products and services.
What We Offer
- 30 days of annual leave, inclusive of bank holidays, to recharge and refocus.
- A contribution to our Group Personal Pension Scheme, supporting your long-term financial goals.
- Access to our Thrifty Savings platform, offering exclusive discounts at top retailers.
- Funded events and activities, fostering a sense of community and camaraderie among colleagues.
- The Cycle to Work Scheme, promoting a healthy work-life balance and reducing your carbon footprint.
- Discounted car hire rates, making it easier to explore new destinations or run errands.
- Potential to earn bonus payments above your basic salary, recognizing your hard work and dedication.
About You
- You have a passion for delivering exceptional customer service and a strong desire to succeed in a fast-paced environment.
- You are a team player, comfortable working collaboratively to achieve shared goals.
- You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
- You are adaptable, flexible, and willing to learn and grow with our company.
