Cloud Infrastructure Specialist

4 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Dreams Full time

The Role:

We are seeking a CloudOps Engineer to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will perform the critical role of IT and Cloud operations by combining expertise in cloud computing, infrastructure management, and DevOps practices.

This role focuses on creating and maintaining efficient, scalable, and automated cloud infrastructure while ensuring that development and deployment processes are completed and brought through to successful operation.

You will work with Azure-based environments, both IaaS and PaaS, supporting, enhancing, and migrating solutions built on Microsoft stack. Occasionally, you will look after other types of infrastructure, both cloud-based and physical.

Your role will contribute to smooth operation and future-proofing of Dreams infrastructure and systems.

The Person:

This is the type of person we are looking for:

  • Cloud Infrastructure Management
    • Design, deploy, and manage cloud-based infrastructure
    • Ensure high availability, scalability, and security of cloud resources
    • Implement IaaS to PaaS and SaaS migrations
  • On-prem Infrastructure Management
    • Occasionally manage the existing infrastructure hardware, including physical network equipment and servers
  • Automation and Orchestration
    • Develop automation scripts and workflows to streamline provisioning, configuration, and elasticity of infrastructure components
  • Monitoring, Performance Optimization as Support
    • Set up and monitoring of alerting systems for infrastructure and applications
    • Continuously analyse and optimize resource usage for cost efficiency and performance improvement
    • Troubleshoot issues with IaaS/PaaS services
    • Provide 2nd/3rd line support during office hours and occasionally weekends and bank holidays
  • Security and Compliance
    • Maintain the security of the Dreams systems and networks within company guidelines and any legal requirements such as PCI and Data protection
    • Implement security best practices for cloud infrastructure
    • Collaborate with security teams to remediate vulnerabilities and ensure compliance with industry standards
  • Collaboration
    • Work closely with software development teams to integrate infrastructure requirements into the development process
    • Collaborate with IT operations and support teams to ensure smooth operations and issue resolution
    • Involvement in building and maintaining relationships between Dreams and its 3rd party suppliers
    • Working as a part of the internal and external project teams to deliver Dreams initiatives, with involvement in managing projects, providing project plans, technical input/solutions and producing regular updates
  • Documentation
    • Maintain clear and up-to-date documentation for infrastructure configurations, processes, and procedures

In this dream role, you will also receive:

  • Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers
  • Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping
  • Buy-in schemes: You will have the opportunity to buy extra holiday, private healthcare, or savings and loans
  • Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel
  • Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service
  • Hybrid working: Whether you are an early bird or night owl, we trust you to work your hours responsibly to suit you

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