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Retail Senior Advisor

2 months ago


Oxford, Oxfordshire, United Kingdom BT Group Full time

About the Role

We're looking for a talented and motivated individual to join our team as a Senior Retail Customer Advisor. As a key member of our retail team, you'll be responsible for providing exceptional customer service, driving sales, and leading by example.

Key Responsibilities

  • Deliver outstanding customer service, ensuring customers feel valued and supported
  • Drive sales and meet targets through effective product knowledge and recommendations
  • Lead and motivate the team, providing guidance and support to achieve business objectives
  • Deputise for the Store Manager and Assistant Manager, ensuring seamless store operations

What You'll Get

  • Exceptional career progression opportunities within BT Group
  • Competitive salary and uncapped monthly commission
  • Comprehensive benefits package, including healthcare and BT share plans
  • 50% discount on an EE mobile package and 25 days' holiday (pro-rata)
  • The chance to win once-in-a-lifetime all-expense-paid trips and prizes

About BT Group

At BT Group, we're committed to creating an inclusive and energising culture that makes us an even better place to build a career. We value diversity and welcome applications from all sections of the community. We're open to considering flexible working arrangements and offer emergency time off for dependants, generous maternity and paternity leave, and more.