Housekeeping Supervisor
4 weeks ago
At Dorchester Collection, we're seeking a skilled Housekeeping Supervisor to join our team at Coworth Park Hotel. As a key member of our housekeeping department, you'll be responsible for ensuring our guests receive exceptional service and experience.
We're committed to building a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. Our award-winning learning academy provides opportunities for growth and development, helping you achieve the highest standards of craft, service, and leadership.
What You'll Get
- Competitive salary + estate service charge
- Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
- 50% off at bars and restaurants within all of our Dorchester Collection hotels
- £1,000 Refer a friend bonus scheme
- World-class development opportunities
- Social events throughout the year, including our annual winter ball
- 20 days holiday + 8 bank holidays
- Free Meals on Duty
- Exclusive Access to a discount platform featuring 1000s of retailers
- Uniform provided with complimentary laundry included
What You'll Do
- You'll be responsible for supervising and leading a section of the team, ensuring our guests receive nothing but the best experience.
- You'll have an understanding of all hotel services, taking note of any guests' requests and requirements, and help to deliver these.
- Our values of Passion, Personality, Respect, Working Together, and Creativity guide us every day. As a Housekeeping Supervisor, you'll have the opportunity to bring these to life and continue to create our legacy.
- You'll check all bedrooms, corridors, and areas within your section, to ensure they are cleaned to a high standard.
- You'll have the responsibility to motivate and train team members, identifying areas for improvement.
The essence of a day in the life of a Housekeeping Supervisor is to deliver exceptional service and experience to our guests. We'll provide you with specifics on how to care for our hotel and ensure you have the tools and support to succeed in this role.
What You'll Bring
- You'll bring your unique personality and passion to the role and the team.
- You have a talent for detail and organization.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- You will have previous experience within a similar role, ideally 5*.
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