Luxury Hotel Attendant

4 weeks ago


Sunningdale, United Kingdom Dorchester Collection Full time

Position Overview

We are seeking a highly motivated and enthusiastic individual to join our team as a Cloakroom & Public Area Attendant at Coworth Park Hotel. As a member of our team, you will be responsible for providing exceptional service to our guests, ensuring that their experience is nothing short of exceptional.

Key Responsibilities

  • Provide discreet and personalized service to guests, exceeding their expectations at every turn.
  • Conduct cleaning, maintenance, and housekeeping delivery tasks to ensure the highest standards of cleanliness and organization.
  • Keep the service and linen areas tidy and stocked, ensuring that all necessary supplies are readily available.
  • Carry out deep cleaning and spring cleaning duties as directed by the Housekeeping Supervisor, ensuring that all areas of the hotel are maintained to the highest standards.
  • Communicate effectively with other departments and the extended hotel team to ensure seamless alignment and exceptional guest experience.

What We Offer

  • A competitive salary and estate service charge.
  • Complimentary stays with breakfast included in all Dorchester Collection hotels.
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels.
  • A £1,000 refer-a-friend bonus scheme, including £200 tax-free on their first day.
  • World-class learning and development opportunities.
  • Social events throughout the year, including our annual winter ball.
  • Free meals on duty.
  • Exclusive access to a discount platform featuring thousands of retailers.

Requirements

  • English is the primary language used in our hotel, and you must feel comfortable communicating in this language.
  • Previous experience in a luxury 5-star hotel is beneficial but not essential, as full training will be provided.

Our Culture

We believe that a variety of perspectives enriches our culture and drives our success. We value kindness over process and strive to create a legacy that is built on the unique personalities and passions of our employees.



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