Senior IT Technical Support Specialist
4 days ago
The Compleat Food Group is a leading food company that produces a range of delicious products for UK consumers and retailers.
About the RoleWe are seeking a highly skilled 2nd Line Engineer to join our innovative and rapidly growing IT team. As a Senior IT Technical Support Specialist, you will provide exceptional IT support to all sites within the Compleat Food Group by means of physical or remote support.
You will be based at our site in Palethorpes, with secondary responsibility for Crewe Bakery and Clitheroe. You will work closely with our teams to ensure that our IT systems are running smoothly and efficiently.
Key Responsibilities- Provide 2nd line IT support to all sites within the Compleat Food Group.
- Work with the Service Desk to receive escalated incidents and prioritise workload to ensure all incidents are resolved within SLA.
- Support the wider IT team in Problem Management by performing root cause analysis tasks as directed by the IT Manager.
- Work with the Systems Administration team to resolve core infrastructure issues resulting in on-site system inefficiencies or service interruptions.
- Provide time and expertise to support the delivery of projects on budget, on time and to the right quality.
- Communicate updates and pertinent information to the Customer group as required.
To be successful in this role, you will need:
- In-depth understanding and experience supporting desktops, laptops and printers enabling the provision of a customer-focused IT support service.
- Detailed working knowledge of Microsoft Office365, Microsoft Client/Server networking, VPNs, WANs and end-user software support is essential.
- Broad experience of acting as a Point of Contact for all service-related questions.
- Demonstrate opening questioning, faulting finding, critical thinking and problem-solving skills.
- Able to prioritise and manage multiple workstreams including incident resolution and project work.
- Excellent verbal and written communication skills.
- Experience of engaging with multiple stakeholders and prioritise activity accordingly.
We offer a competitive salary of £30,000 - £40,000 per annum, depending on experience. Additionally, we provide a range of benefits including:
- Employee Volunteering Days per year.
- Online and High-street retailer discount scheme.
- Employee well-being and community support groups.
- Informal and Formal training opportunities with personalised online LMS platform.
- Charity Initiatives and Team events.
- 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support).
- Physical Wellbeing Benefits – Free on-demand exercise hub and various gym discounts.
-
Care Support Specialist
1 week ago
Market Drayton, Shropshire, United Kingdom Home Instead Senior Care Full timeHome Instead Senior Care is seeking a compassionate and caring individual to join our team as a Care Professional. About the Role:You will be supporting clients in their own homes, enabling them to maintain their independence and live life to the fullest.Key Responsibilities:Personal care, helping clients feel comfortable and cared forAdministering...
-
Senior Engineering Manager
3 weeks ago
Market Drayton, Shropshire, United Kingdom CV Technical Full timeJob Title: Senior Engineering ManagerJob Summary:CV Technical is seeking a highly skilled Senior Engineering Manager to lead the Maintenance and Engineering Department. The ideal candidate will have a strong background in engineering management and a proven track record of success in a manufacturing environment.Key Responsibilities:• Assist management in...
-
IT Support Specialist
4 weeks ago
Market Drayton, Shropshire, United Kingdom The Compleat Food Group Full timeIT Support Specialist OpportunityWe are seeking a skilled IT Support Specialist to join our team at The Compleat Food Group. As a 2nd Line Engineer, you will provide technical support to our sites across the UK, ensuring seamless IT operations and exceptional customer service.Key Responsibilities:Provide 2nd line IT support to all sites within the Compleat...
-
2nd Line IT Support Specialist
3 weeks ago
Market Drayton, Shropshire, United Kingdom The Compleat Food Group Full timeRole OverviewWe are seeking a highly skilled 2nd Line IT Support Specialist to join our team at The Compleat Food Group. As a 2nd Line IT Support Specialist, you will be responsible for providing technical support to our users, troubleshooting and resolving technical issues, and collaborating with the wider IT team to ensure seamless service delivery.Key...
-
Senior Maintenance Manager
2 weeks ago
Market Drayton, Shropshire, United Kingdom CV TECHNICAL LTD Full timeCV TECHNICAL LTD is seeking a skilled Senior Maintenance Manager to oversee the daily operation of the Maintenance & Engineering Department. As a strong man-manager with a comprehensive engineering background, you will be responsible for the running and continuous improvement of the department.The ideal candidate will have a comprehensive understanding of...
-
Senior Engineering Manager
3 weeks ago
Market Drayton, Shropshire, United Kingdom CV TECHNICAL LTD Full timeCV TECHNICAL LTD is seeking a highly skilled Senior Engineering Manager to lead their Maintenance and Engineering Department. As a key member of the team, you will be responsible for the daily operation of the department, ensuring that all tasks are completed efficiently and effectively.The ideal candidate will have a strong background in engineering and...
-
Senior Engineering Manager
3 weeks ago
Market Drayton, Shropshire, United Kingdom CV Technical Full timeJob Title: Engineering Shift ManagerCompany: CV TechnicalWe are seeking a highly skilled and experienced Engineering Shift Manager to join our team at CV Technical. As a key member of our engineering department, you will be responsible for the day-to-day operation of the maintenance and engineering department.Key Responsibilities:Assist management in the...
-
IT Support Specialist
3 days ago
Market Drayton, Shropshire, United Kingdom The Compleat Food Group Full timeRole OverviewWe are seeking a highly skilled IT Support Specialist to join our team as a Regional Engineer. In this role, you will provide technical support to our sites across the UK, ensuring that all incidents are resolved efficiently and effectively.About UsThe Compleat Food Group is a leading manufacturer of high-quality food products, with a strong...
-
Müller IT Support Specialist
1 week ago
Market Drayton, Shropshire, United Kingdom Müller Full timeMüller IT Support SpecialistAbout Müller:Müller is a leading dairy company with a strong presence in the UK market. We are committed to providing high-quality products and excellent customer service.About the Role:We are seeking an experienced IT Support Specialist to join our team. The successful candidate will be responsible for providing technical...
-
Senior Care Specialist
3 weeks ago
Market Drayton, Shropshire, United Kingdom Premier Staffing Ltd Full timeJob DescriptionSenior Care SpecialistWe are seeking a compassionate and experienced care professional to provide essential support for an individual with complex care needs.Key Responsibilities:Provide high-quality, person-centred care and companionship to an individual with complex care needs.Assist with daily living tasks, including personal care and...
-
IT Support Specialist
3 weeks ago
Market Drayton, Shropshire, United Kingdom The Compleat Food Group Full timeIT Support Specialist OpportunityWe are seeking an experienced IT Support Specialist to join our team at The Compleat Food Group. As a key member of our IT team, you will provide 2nd line IT support to all sites within the company.Key Responsibilities:Receive escalated incidents from the Service Desk and prioritise workload to ensure all incidents are...
-
Senior Engineering Manager
4 weeks ago
Market Drayton, Shropshire, United Kingdom CV TECHNICAL LTD Full time**Engineering Operations Manager Opportunity**We are seeking a highly skilled and experienced Engineering Operations Manager to join our team at CV Technical Ltd. As a key member of our engineering department, you will be responsible for the day-to-day operations of the Maintenance and Engineering Department.**Key Responsibilities:**Assist management in...
-
IT Support Specialist
3 weeks ago
Market Drayton, Shropshire, United Kingdom The Compleat Food Group Full timeJob Title: 2nd Line EngineerJob Summary: We are seeking a skilled 2nd Line Engineer to join our IT team at The Compleat Food Group. As a 2nd Line Engineer, you will provide technical support to our sites, resolving issues and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide 2nd line IT support to all sites within the Compleat Food...
-
Senior Engineering Operations Manager
2 weeks ago
Market Drayton, Shropshire, United Kingdom CV Technical Full time**Engineering Shift Manager Role**We are looking for a skilled Engineering Manager to join our well-established engineering team at CV Technical. As Engineering Shift Manager, you will be responsible for the day-to-day management of our engineering operations, ensuring the smooth running of our production processes.**Key Responsibilities**Oversee the...
-
IT Support Specialist
3 weeks ago
Market Drayton, Shropshire, United Kingdom The Compleat Food Group Full timeJob Title: 2nd Line EngineerJob Summary:We are seeking a highly skilled and experienced 2nd Line Engineer to join our IT team at The Compleat Food Group. As a 2nd Line Engineer, you will be responsible for providing technical support to our sites across the UK, ensuring that our IT systems are running smoothly and efficiently.Key Responsibilities:Provide...
-
Senior Corporate Tax Specialist
4 weeks ago
Market Drayton, Shropshire, United Kingdom Cedar Recruitment Full timeJob OverviewWe are seeking a highly skilled Senior Corporate Tax Specialist to join our client's in-house tax team. As a key member of the team, you will be responsible for providing expert tax advice and guidance on all aspects of corporate tax.The ideal candidate will have a strong background in corporate tax, with experience in the FMCG industry. You will...
-
Automation Support Specialist
2 months ago
Market Drayton, Shropshire, United Kingdom CV Library Full timeAutomation Support EngineerMüller Milk & Ingredients is seeking an experienced Automation Support Engineer to join our team at our Butter Plant in Market Drayton. As an Automation Support Engineer, you will play a key role in developing systems and people to improve site automation performance.Key Responsibilities:Provide reactive support for site...
-
Senior Engineering Manager
3 weeks ago
Market Drayton, Shropshire, United Kingdom CV Technical Careers Full timeRole Overview:We are seeking a highly skilled Engineering Shift Manager to lead our Maintenance & Engineering Department. As a key member of our team, you will be responsible for the daily operation of the department, ensuring the smooth running of our manufacturing processes.Key Responsibilities:• Assist management in overseeing the department's daily...
-
Senior Engineering Manager
3 weeks ago
Market Drayton, Shropshire, United Kingdom CV Technical Ltd Full timeJob DescriptionWe are seeking a highly skilled and experienced Engineering Shift Manager to lead our Maintenance and Engineering Department. As a key member of our team, you will be responsible for the day-to-day operation of the department, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesAssist management in overseeing...
-
Automation Support Specialist
4 weeks ago
Market Drayton, Shropshire, United Kingdom Unternehmensgruppe Theo Müller Full timeAutomation Support EngineerWe are seeking an experienced Automation Support Engineer to join our team at Müller Milk & Ingredients. As a key member of our site team, you will be responsible for developing systems and people to improve site automation performance.Key Responsibilities:Provide reactive support for site automation issues within a clear...