Bridging Case Manager
3 weeks ago
As a Bridging Case Manager at MyWork, you will play a crucial role in packaging the right products for a continuous stream of customers. This is a fully remote position based in the UK.
Key Responsibilities:
• Fully verify each case at the 'Pack In' stage to meet lender requirements for the recommended product.
• Produce a comprehensive list of case requirements for the client's adviser to communicate to the client.
• Ensure each case requirement is clearly understood by the client's adviser.
• Manage all client correspondence from the 'Pack In' stage and process any received documentation.
• Maintain and organize your client case list and daily workflow meticulously.
• Deliver a consistent conversion rate from 'Pack In' to 'Funded'.
• Work closely with Bridging Advisers to keep them informed of each case's status.
• Ensure submitted cases meet all potential Lender Requirements and are processed within the appropriate Lender service level agreements.
Requirements:
To excel in this role, you will need:
• 2+ years experience in the Bridging and Commercial mortgage industry, preferably in case management (packaging/processing) or administration.
• Ability to manage multiple customers proactively and efficiently in a fast-paced environment.
• Dedication to providing each customer with the care, attention, and support they need through the often stressful process.
Benefits:
You will become part of a smart, innovative, and industry-leading company. Benefits include:
• Market-leading salary reflecting your skills and value.
• Monthly bonus scheme.
• 21 days holiday, plus Bank Holidays (with an extra day for each year of service, up to 25 days plus bank holidays).
• Monthly Perkbox perks: great deals on holidays, shopping, cinema tickets, car rental, and more.
• Pension with True Potential Investor.
• BUPA health insurance.
• Regular team socials.
• Permanent work-from-home setup with all IT equipment provided.
About the Role:
This is a fantastic opportunity to work with a leading company in the industry. If you are an experienced Bridging Case Manager looking to utilize next-gen technology to process applications more quickly and efficiently, we would love to hear from you.
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