Financial Services Manager
2 weeks ago
As a Senior Recoveries Handler at Acorn Insurance, you will be responsible for leading a team of Recovery Handlers and driving our culture of openness. This role involves people management, quality auditing, absence, holidays, time management, and training and development.
The ideal candidate will have proven ability to positively influence team members through a culture of openness, trust, and respect. You should also have previous motor claims experience, although this is not essential.
This full-time position offers an estimated salary of £34,750 per annum, plus an achievable annual bonus of £2,500 paid quarterly. The working hours are Monday to Friday, 37.5 hours between 9:00am and 5:30pm, with potential hybrid working arrangements.
Key Responsibilities- Lead a team of Recovery Handlers and drive our culture of openness
- People management, including performance management, quality auditing, and training and development
- Undertake handler audits and highlight trends, training needs, and data-driven decision making
- Act as a key link between Panel Lawyers and the business, from case management progression
- Impart technical knowledge to the team through mentoring and coaching
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Financial Services Manager
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