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Programme Officer
2 months ago
**Programme Officer - Law Role Summary**
We are seeking a highly skilled and experienced Programme Officer to join our client, a prestigious London university, in the Department of Law. As a Programme Officer, you will play a crucial role in supporting the department and ensuring a smooth start to the new academic year.
Key Responsibilities:- Manage high volumes of queries from students and staff, providing excellent customer service and signposting as necessary.
- Contribute to the student journey with module, programme evaluation, and assessment processes, including supporting with the collation of marks for Academic Boards.
- Assist with the preparation and execution of events, including trips, external speakers, and associated logistics of room bookings and refreshments.
- Servicing academic committees, including writing minutes, reports, and taking follow-up action as required.
- Provide other general administrative support to the Programmes Team and wider university.
- Experience in an administrative and student-facing role within a higher education setting with a good understanding of the student lifecycle.
- Excellent written and verbal communication skills with a strong emphasis on customer service with students, academics, and professionals.
- Highly proficient in IT systems, including Microsoft, student records systems, and virtual learning environments.
- A proactive and positive team member with excellent time management, organisational skills, and attention to detail.
**What You'll Bring:**
- A personable and proactive individual with a flair for administration and exceptional customer service.
- Strong analytical and problem-solving skills with the ability to work with large data sets.
- Excellent communication and interpersonal skills with the ability to work with diverse stakeholders.
**About Signature Recruitment:**
We are a leading recruitment agency specialising in higher education and academic roles. We work closely with our clients to understand their needs and provide tailored recruitment solutions.