Service Delivery Expert
2 months ago
We are seeking a Service Delivery Expert to join our team in Romford, United Kingdom. As the primary point of contact for customers, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information and resolving customer issues efficiently.
Key Responsibilities:
- Provide accurate information regarding products and services.
- Resolve customer issues promptly and escalate when necessary.
- Process customer orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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Multidrop Delivery Expert
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London Furniture Delivery Professionals
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Logistics Delivery Specialist
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Essex Delivery Associate
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