Housekeeping Manager

2 weeks ago


Aldeburgh, Suffolk, United Kingdom Rayment Recruitment Full time
Head Housekeeper Opportunity

We are seeking an experienced and skilled Head Housekeeper to lead our Housekeeping Department in delivering exceptional standards of cleanliness and comfort to our guests.

Key Responsibilities:
  • Manage the Housekeeping Team on a day-to-day basis, including allocation of work, training, rotas, holiday planning, and recruitment.
  • Set and monitor departmental objectives to ensure high standards are maintained.
  • Participate in the preparation of the departmental budgets and objectives programmes and manage the relevant budget accordingly.
  • Manage, train, and develop Housekeeping Team members.
  • Undertake purchasing for the department within company guidelines and undertake a monthly stock take, and action any discrepancies immediately.
  • Monitor the appearance, standards, and performance of Housekeeping Team with an emphasis on training and teamwork.
  • Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.
  • Inspect all guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair as well as ensure the highest possible standard of cleanliness, maintenance, guest room amenities at a realistic cost.
  • Implement and control housekeeping procedures that provide for the Health, Safety, and Security of associates and guests, such as lost property, key control, security, and emergency procedures.
  • Actively engage the housekeeping team to ensure they are comfortable greeting guests and associates, and are familiar with in-house facilities for the purpose of assisting guests and promoting sales so that guests receive prompt and cordial attention.
Requirements:
  • Previous experience as a housekeeper/supervisor desired.
  • Knowledge of working within a hotel environment.
  • Excellent management skills.
Benefits:
  • Uniform provided.
  • Meals on duty.
  • Parking onsite.
  • Working hours are 7am - 3pm, 5 days per week, including weekends.

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