Luggage Handler

4 weeks ago


Aldeburgh, Suffolk, United Kingdom Warner Hotels Full time
Job Opportunity: Luggage Porter

We are seeking a skilled and enthusiastic individual to join our team as a Luggage Porter at Warner Hotels. As a key member of our front-of-house team, you will play a vital role in ensuring our guests have a seamless and enjoyable experience from the moment they arrive.

Key Responsibilities:
  • Deliver exceptional customer service by providing accurate and timely luggage delivery to guests' rooms.
  • Work collaboratively with the reception and holiday sales teams to ensure seamless luggage handling and delivery.
  • Assist the housekeeping team in delivering room amenities and gift packs to guests' rooms.
  • Report any damage, deterioration, or maintenance issues to your line manager promptly.
  • Contribute to maintaining a safe, secure, and appealing environment for guests and team members.
What We're Looking For:
  • A people-focused individual who prioritizes guest satisfaction and experience.
  • A willingness to learn and improve knowledge on customer service, products, and tailored selling.
  • A team player who is supportive and collaborative in a fast-paced environment.
What You'll Need:
  • No prior experience necessary - just a passion for delivering exceptional customer service.

We value diversity, equity, and inclusion at Warner Hotels and encourage applications from all backgrounds and communities. If you require any reasonable adjustments or flexibility during the recruitment process, please don't hesitate to reach out to us at Warner.leisurerecruitment@bourne-leisure.co.uk.


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