Domestic Appliance Repair Specialist

19 hours ago


Leeds, Leeds, United Kingdom Pacifica Full time
Domestic Appliance Repair Specialist - Leeds

Pacifica, a leading provider of outsourced support and repair services for domestic appliances, is seeking an experienced Domestic Appliance Repair Specialist to join our team in Leeds.

We are one of the UK's largest providers of domestic appliance repair services, employing over 250 fully qualified engineers who repair over 350,000 appliances every year. Our goal is to create a sustainable future, and as a Carbon Neutral Company, we aim to reach net-zero carbon by 2035.

About the Role:

As a skilled Domestic Appliance Repair Specialist, you will be responsible for diagnosing and resolving issues with domestic appliances, primarily focusing on Hisense branded products. You will work collaboratively with our teams to deliver exceptional service to our customers, utilizing your expertise and product knowledge to achieve this goal.

Required Skills and Qualifications:

  • Minimum 2 years' experience in white goods repair sector
  • Up-to-date working knowledge of fault diagnosis and repair of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers
  • A can-do attitude, enthusiasm for problem-solving, and passion for repairing domestic appliances

Benefits:

  • Competitive salary range: £26,000 - £35,000 per annum (dependent on skill set and experience)
  • Bonus scheme available to increase earnings
  • 8-hour working day (usually 9am-5pm), Monday-Friday
  • Pre-planned routes and drive time included
  • Intime daily parts delivery to a designated collection point local to your location

Additional Benefits:

  • Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE supplied
  • Company Pension scheme
  • Private Van use (optional, subject to HMRC Tax rules)
  • 30 days annual holiday allowance (will rise with length of service) including 8 bank holidays
  • Wellbeing and fantastic work-life balance
  • Excellent opportunities for progression and promotion within our business
  • Death in service benefit at 3x salary
  • Company online retailer saving portal
  • Complimentary MAP (Multi-Appliance Protection) for your own home appliances
  • Costa card gift cards - monthly nominations by Team Managers
  • Entry into Monthly Cash Prize Draw

Why Choose Pacifica?

We are a company that values our people and recognizes their importance in achieving our vision. We invest in specialized manufacturer training, appliance test equipment, engineer PPE, and bespoke in-house software to ensure our employees have the necessary tools to excel in their roles. Our City and Guilds Assured Training scheme provides additional product upskilling opportunities, enabling our employees to expand their current skill set. We work with a selection of world-leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona.

Requirements:

  • Full UK manual driving license with no more than 6 points


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