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Vehicle Damage Assessor

2 months ago


Orpington, Greater London, United Kingdom Direct Line Group Full time
About Us

At Direct Line Group, we're committed to delivering exceptional service to our customers. Our team of experts is dedicated to providing a high level of service that meets the needs of our customers.

Job Summary

We're seeking a skilled Vehicle Damage Assessor to join our team in Orpington. As a Vehicle Damage Assessor, you will be responsible for assessing vehicle damage and ensuring that repairs are carried out to the highest standards.

Key Responsibilities
  • Assess vehicle damage and identify repair requirements
  • Work with customers to understand their needs and provide solutions
  • Collaborate with the engineering team to ensure that repairs are carried out efficiently and effectively
  • Provide excellent customer service and ensure that customers are satisfied with the repair process
  • Ensure that all repairs are carried out in accordance with company policies and procedures
Requirements
  • Experience in vehicle repair and assessment
  • Knowledge of Thatcham repair methods and Audatex
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and collaborative team environment
  • Access to the latest technology and equipment
  • A comprehensive training program
Why Join Us?

At Direct Line Group, we're committed to creating a positive and inclusive work environment. We believe that our employees are our greatest asset, and we're dedicated to supporting their growth and development. If you're passionate about delivering exceptional service and working in a dynamic and fast-paced environment, we'd love to hear from you.