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Pensions Administrator

2 months ago

Warrington, Warrington, United Kingdom Betfred Group Full time
Pensions Specialist Role

The Pensions Specialist plays a crucial role in the delivery of our Reward and Benefits proposition, driving the administration and development of our pension schemes and supporting information.

This standalone role sits alongside 5 other roles within the Reward and Benefits Team, working closely with HR, Payroll, and Finance to ensure seamless communication and timely execution.

Key Responsibilities
  • Pension Scheme Administration
    • Deliver end-to-end pensions administration, ensuring accurate contribution calculations and timely processing through payroll.
    • Process in-month changes, such as maternity, long-term sick, pay changes, opt-in or out, and requests to increase or decrease contributions.
    • Update HR & Payroll systems with accurate information and ensure data integrity at all times.
    • Monitor and respond to pension-related queries from colleagues, documenting frequently asked questions and sharing stock responses.
    • Collaborate with HR, Payroll, and Finance Teams to ensure clear and timely communication.
    • Monitor communications from pension providers and take appropriate action as needed.
    • Submit pension contributions to relevant providers and raise payment requests in line with scheme provider timescales.
  • Proactive Pension Management
    • Identify areas for improvement and lead the development and delivery of new processes to streamline and optimize existing ones.
    • Develop and maintain correspondence templates, record templates, policies, and process notes, ensuring continuous improvement.
    • Research best practices and evidence to support the development of the reward and benefit proposition, staying up-to-date with market trends and pension-related knowledge.
    • Collaborate with the Systems Administrator to maintain pensions functionality in the HR & Payroll system.
  • Pension Embedment within Reward & Benefits Strategy
    • Enhance colleague understanding and awareness of the pensions benefit within the context of our overall Reward and Benefits strategy.
    • Liaise with third parties to explore resources and support for enhancing pension knowledge.
  • Ad-Hoc Support
    • Provide ad-hoc support for the administration of wider company benefits as required.
    • Conduct data analysis as needed.
    Requirements
    • An underpinning pensions-related qualification, such as a Certificate or Diploma in Pensions Administration, or current pursuit of such a qualification.
    • A deep understanding of pensions, including statutory regulations, workplace pension reform, and different scheme types.
    • Experience in designing and delivering all aspects of pension administration and associated statutory requirements.
    • Experience working with complex data sets and multiple pension schemes, including auto-enrolment, postponement, and salary sacrifice.
    • Exceptional data skills, ideally with advanced knowledge of Microsoft Excel.
    • Able to act on own initiative with minimal supervision, yet enjoy working in a team environment.

Highly Desirable

  • Accreditation with the Pensions Management Institute.
  • Knowledge of NEST and Scottish Widows Pension Schemes.