Strategic Associate, Global Onboarding Solutions Manager
2 weeks ago
Become a key player in our global onboarding solutions team at BNY Mellon, where you'll have the opportunity to make a meaningful impact. Our team is responsible for delivering exceptional client experiences across various business lines.
About the Role
In this role, you will be part of a collaborative team that provides clients with a single point of contact for new business onboarding, maintenance escalations, and prioritized service requests. You will work closely with a Service Director and/or a Client Implementation Manager as part of a Client Success Team to support our aligned external messaging in client engagements.
Key Responsibilities
- Monitor prioritized deliverables among dedicated pods and ringfenced experts
- Ensure commercial client-responses in instances of escalations & BAU sensitivity
- Coordinate the completion of onboarding activities
Requirements
- Bachelor's degree or higher or the equivalent combination of education and experience required
- Relevant experience within the investment banking industry preferred
- Proficiency in MS Office tools (Excel, PowerPoint, Power BI)
- Proactive, agile, focused attitude towards work and an ability to consistently meet stringent deadlines
What We Offer
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. You'll also have access to flexible global resources and tools for your life's journey. With generous paid leaves, including paid volunteer time, we support you and your family through moments that matter.
Estimated Salary Range: $120,000 - $180,000 per annum
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