Venue Operations Manager

4 weeks ago


Belfast, United Kingdom Abacus Professional Recruitment Full time

We are seeking an experienced Venue Manager to lead our front of house operations. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a commitment to delivering outstanding customer service.

Key Responsibilities:
  • Reporting to the Head Of Food Service Operations
  • Ensure exceptional customer service is provided at all times, addressing any issues or complaints promptly and effectively
  • Lead, motivate, and train a team of staff, fostering a positive and productive work environment
  • Conduct regular inspections of the venue to ensure cleanliness, maintenance, and overall presentation standards are upheld
  • Have a strong understanding of the guest booking and profiling system
Requirements:
  • Proven experience as a Venue Manager or similar role in the hospitality industry
  • Strong leadership and team management skills, with the ability to inspire and motivate staff
  • Excellent organisational and multitasking abilities
  • Exceptional interpersonal and communication skills
  • In-depth knowledge of bar and restaurant operations, including food and beverage management
  • Financial acumen, with experience in budgeting and financial reporting
  • Ability to work under pressure and adapt to a fast-paced environment
Benefits:
  • Opportunity to be part of an exciting new venture with growth potential
  • Competitive rate of pay
  • Company pension
  • 28 days annual leave
  • Staff discounts on food and beverages
  • Staff team days / events / incentives
  • Training and development opportunities to enhance your skills and career
  • A supportive and dynamic working environment


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