Customer Experience Specialist

Are you passionate about whisky and customer service? Brightwork Ltd is seeking a charismatic Brand Home Guide to join our team at Royal Lochnagar Distillery. As a key ambassador for our brand, you will be responsible for delivering exceptional guest experiences, providing first-class customer service, and participating in events.About the RoleHost tours and...

Reed Hospitality & Leisure is a leading provider of luxury accommodations and fine dining experiences.We are seeking a highly motivated and experienced individual to fill the role of Breakfast & Afternoon Tea Manager.The salary for this position is approximately £45,000 - £55,000 per annum, based on experience.About the Job:This is an excellent opportunity...

We are excited to offer a challenging and rewarding role as a Hospitality Experience Director at our luxury hotel in the Scottish Highlands.About the Position:Design and deliver exceptional guest experiences through innovative and creative solutions.Lead a team of hospitality professionals to ensure seamless delivery of services and products.Develop and...

A Restaurant Operations Specialist is required to join a beautiful boutique hotel in the heart of Royal Deeside. The successful candidate will be responsible for ensuring the smooth day-to-day operation of the hotel's restaurants, including staff supervision, inventory management, and quality control.The estimated annual salary for this position is...

About The Fife Arms HotelThe Fife Arms Hotel, located in the heart of Braemar, is seeking a skilled Guest Experience Expert to join their team. With 46 beautifully appointed bedrooms and stunning Albamhor Spa, the hotel offers an unforgettable experience for its guests.Job OverviewWe are looking for an experienced individual with a passion for delivering...

Braemar Culinary SpecialistAn exciting opportunity exists for a skilled Culinary Specialist to join the culinary team of a renowned 5-star boutique hotel in Braemar. As a key member of the kitchen crew, you'll play a vital role in preparing meals and assisting with service.We offer a competitive salary of £33,000, plus additional benefits that include:TRONC...

Are you a natural leader looking for a new challenge? Do you have experience in managing teams and delivering exceptional customer service? We are seeking an experienced Breakfast & Afternoon Tea Manager to join our team at a luxurious hotel in the Cairngorms National Park.About the Role: As a Breakfast & Afternoon Tea Manager, you will be responsible for...

An exciting opportunity has arisen for a skilled Fresh Catch Retail Specialist to join Reed Hospitality & Leisure in Ballater, celebrating the history and culture of the Scottish fishing industry. This role is integral to maintaining the 'catch to plate' concept, ensuring the highest standards of food quality and process.About this exceptional retail...

We are seeking a highly skilled Hospitality Financial Specialist to join our team at The Fife Arms Hotel, located in the heart of the Cairngorms National Park. As one of Scotland's most awarded hotels, we take pride in delivering exceptional customer service and maintaining accurate financial records.About UsRecently awarded Aberdeen City & Shire Hospitality...

We are seeking a highly skilled Senior Dessert Specialist to join our team at Reed Hospitality & Leisure. As a key member of the kitchen staff, you will be responsible for creating innovative desserts and menus that meet the highest standards of quality and presentation.The successful candidate will have a strong background in pastry arts, with excellent...

We are looking for an enthusiastic individual with a similar level of experience to join The Fife Arms Hotel as a Financial Operations Specialist. The salary for this role is estimated to be around £40,000-£50,000 per annum, depending on qualifications and experience.The ideal candidate will have a passion for excellent hospitality and a desire to work in...

The Fife Arms Hotel is seeking a skilled Booking Specialist to join our team. In this role, you will be responsible for managing booking requests, handling inquiries, and providing exceptional customer service to our guests.We offer a competitive salary of £30,000 - £40,000 per annum, depending on experience, and a range of benefits including opportunities...

About The Fife Arms HotelThe Fife Arms Hotel, located in the heart of Braemar, is seeking a skilled Hotel Reservation Specialist to join their team. With 46 beautifully appointed bedrooms and stunning Albamhor Spa, the hotel offers an unforgettable experience for its guests.Job OverviewWe are looking for an experienced individual with a passion for...

Reed Hospitality & Leisure is seeking a skilled Luxury Aquatic Product Specialist to join their team in Ballater, Scotland. This prestigious establishment celebrates the history and culture of the Scottish fishing industry, with a focus on providing high-quality food products.As a key member of the team, you will be responsible for maintaining the highest...

About the RoleThe Senior Dessert Specialist will be responsible for managing daily orders, stock usage, menu planning, and business levels ensuring optimal performance. You will collaborate with the culinary team to innovate menus and services within the Pastry section, maintain exceptional quality of food expected in a luxury hospitality environment, and...

About the JobThis full-time position involves working at night, maintaining high security standards, cleaning public areas, and assisting guests with their needs.Maintaining our hotel's security and cleanlinessProviding excellent customer serviceAssisting the cleaning, bar, and reception teams when neededIn return for your hard work, we offer a competitive...

Reed Hospitality & Leisure is seeking a skilled Kitchen Operations Specialist to join our Gastro Pub team as a Chef de Partie. We are looking for individuals with experience in a similar role who can contribute to maintaining high standards of food quality and presentation.In this role, you will be responsible for managing your section, ensuring that all...

We are seeking an Executive Pastry Specialist to join our team at Reed Hospitality & Leisure. As a key member of the kitchen, you will oversee the efficient running of the Pastry section, ensuring safety and quality standards are met.The ideal candidate will have proven experience in a similar luxury hospitality setting and a genuine passion for food,...

We are looking for a Destination Wedding and Events Specialist to join our team at Mar Lodge Estate. As a key member of the estate team, you will be responsible for managing weddings and corporate events, ensuring seamless execution and exceptional client satisfaction.Your role will involve developing and maintaining relationships with corporate and private...

About the RoleReed Hospitality & Leisure is seeking an experienced and skilled Fishmonger to join their team in Ballater. This exciting opportunity will see you play a key role in maintaining the highest standards of food quality and process, ensuring an exceptional experience for every visitor.The ideal candidate will have a natural flair for customer...