Retail Ambassador

2 months ago


Inverness, Highland, United Kingdom Rituals Full time

About Us

Rituals is a luxury retail company that values customer experience and provides high-quality products.

Job Summary

We are seeking a skilled and enthusiastic Luxury Sales Consultant to join our team. As a Luxury Sales Consultant, you will be responsible for providing exceptional customer service, guiding customers through our products, and creating a memorable shopping experience.

Key Responsibilities

  • Engage with customers to understand their needs and preferences
  • Recommend and sell luxury products to meet customer needs
  • Provide exceptional customer service and ensure customer satisfaction
  • Work closely with the store team to achieve sales goals and maintain a high level of customer service
  • Stay up-to-date with product knowledge and maintain a high level of product expertise

Requirements

  • Relevant experience in a similar position within retail or hospitality
  • Customer-service mentality and team-player's work ethic
  • Decision making and problem-solving skills
  • Eye for detail, organized, and structured

What We Offer

  • Competitive salary and performance-related bonus
  • Quarterly product allowance plus 30% discount on our products
  • Opportunities to continuously develop yourself by attending training sessions and courses

Diversity and Inclusion

Rituals values diversity and inclusion and is committed to creating an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.


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