Senior Transfer Agency Leader

4 days ago


London, Greater London, United Kingdom State Street Full time

Role Overview


We are seeking an experienced Transfer Agency specialist to join our team as a Senior Leader. The ideal candidate will have a strong background in CASS compliance and a proven track record of managing complex data and processes.


Main Responsibilities



  • Manage a CASS workstream to design and build a robust CASS model and operation for UK Transfer Agency
  • Ensure an effective CASS oversight and governance framework is in place
  • Lead external CASS audits and client CASS Due Diligence
  • Play a lead role in establishing a new transfer agency team in the UK
  • Contribute to informed decisions as the CASS SME regarding the operating model, including system configuration, operational readiness and client service
  • Assist in the design and management of the Transfer Agency business in the UK
  • Partner effectively across the organization to build a common understanding and align on the path to improve the end-to-end client experience and outcomes
  • Provide supervision and direction of the team and its resources to ensure internal and external client deliverables are met and quality customer service is maintained
  • Manage the relationship with the client and all stakeholders
  • SOURCE, INSPIRE, LEAD AND DEVELOP DIVERSE TALENT
  • Monitor and communicate progress towards Transfer Agency targets
  • Design, maintain, and oversee a comprehensive system of controls to identify, mitigate, and address potential business and operations risks in region
  • Deliver risk excellence and comply with the highest ethical standards and ensure adherence with legal, regulatory, compliance guidelines and internal policies
  • Work with Risk Management, Compliance Officers, local Regulator and Internal Auditors to ensure awareness of and preparedness for any areas of concern, plans for upcoming reviews, and to follow up on ongoing issues
  • Act as Senior SME advising on CASS and FCA regulation
  • Analyse potential client money risk and identify mitigating controls
  • Ensure effective CASS and Client Money policies & procedures are in place
  • Ensure any CASS breaches are appropriately escalated, recorded, investigated and root cause analysis conducted to avoid recurrence

Requirements


The ideal candidate will have:



  • Extensive CASS compliance experience from banking, auditing or financial services
  • Expertise in Client Money and Custody Assets management
  • Proven interpersonal and communication skills
  • Strong managerial and cross-functional leadership skills
  • Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents
  • Experience working with operational teams to create scale while maintaining a strong control environment
  • Expertise in project management and change management; strong execution skills
  • Proven experience in leading transformational change, driving continuous improvement and demonstrating process excellence
  • Strong executive presence and influencing skills
  • Highly organized with extensive analytical, problem-solving and negotiation skills

What We Value


We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.


State Street is an equal opportunity and affirmative action employer.



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