Compassionate Travel Support Specialist
2 weeks ago
About the Role:
We are seeking a Compassionate Travel Support Specialist to join our team at Bath and North East Somerset Council.
Job Summary:
The successful candidate will ensure safe and comfortable journeys for our passengers, working closely with drivers, parents/carers, schools, and care providers.
Key Responsibilities:
- Ensure the well-being and safety of our passengers
- Work collaboratively with drivers and other stakeholders to resolve issues
- Develop strong relationships with passengers, families, and community groups
- Contribute to a supportive and inclusive team environment
Requirements:
To be successful in this role, you will need:
- A proactive approach to supporting vulnerable individuals
- Excellent communication and interpersonal skills
- An ability to work effectively in a fast-paced environment
- A commitment to delivering exceptional customer service
What We Offer:
We offer a competitive salary package, including:
- A salary of £23,114 per annum pro rata, plus 12.66% annual leave rate
- Opportunities for professional development and career growth
- A comprehensive Employee Assistance Programme
- A discount scheme, including the VECTIS card
Benefits:
We strive to provide a positive and supportive work environment, promoting work-life balance and employee well-being.
About Us:
Bath and North East Somerset Council is committed to improving people's lives through public services, guided by our values of being Bold, Empowered, Supportive, and Transparent.
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