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Hospitality Ambassador

1 month ago

Guildford, Surrey, United Kingdom LGH Hotels Management Full time

Job Summary

We are seeking a highly motivated FoH/BAR Team Member to join our team at the Holiday Inn Guildford Hotel.

About the Role:

As a FoH/BAR Team Member, you will be responsible for delivering exceptional customer service, preparing and serving food and beverages, and maintaining high standards of presentation and cleanliness in the restaurant and bar areas.

Your Key Responsibilities:

  • Provide excellent customer service to guests, responding to their needs and queries in a professional and friendly manner.
  • Prepare and serve food and beverages to guests in a timely and efficient manner.
  • Maintain high standards of presentation and cleanliness in the restaurant and bar areas.
  • Work effectively as part of a team to achieve business objectives and provide a positive experience for guests.

Requirements:

  • Able to work effectively as part of a team to achieve business objectives.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain a high level of accuracy and attention to detail.
  • Able to lift heavy objects (up to 25kg) and stand for long periods of time.

What We Offer:

  • A competitive salary of £18,000 - £20,000 per annum, depending on experience.
  • Opportunities for career progression and professional development.
  • A range of employee benefits, including free meals on duty, free parking, and access to our Employee Assistance Programme.