Car and Van Rental Advisor

2 days ago


Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full time

We're seeking a highly organised and customer-focused Rental Customer Advisor to join our Mount Vernon Car & Van Rental branch.

About This Opportunity

This full-time position offers a unique blend of challenge and reward, with opportunities to develop your skills and progress within the company.

As a key member of our team, you will be responsible for delivering exceptional customer service, handling customer complaints, and promoting the branch to drive sales growth.

This role requires flexibility, with shifts worked on a rota basis, seven days a week, and occasional coverage of other branches. A valid UK driving licence is essential for this position.

Responsibilities
  1. Provide outstanding customer service, ensuring complete customer satisfaction.
  2. Efficiently manage customer complaints and resolve issues promptly.
  3. Maintain accurate financial records and control branch expenditure.
  4. Promote the branch through effective communication and marketing initiatives.
  5. Cover shifts, including evenings and weekends, as needed.
What We Offer

We provide a comprehensive benefits package, including:

  • 33 days' annual leave.
  • Flexible leave arrangements.
  • Generous employee discounts.


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