Lead Acquisition Representative

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom Fittingly Full time
About the Role

We are seeking a motivated and target-driven professional to join our sales team as a Lead Booking Specialist. As the first point of contact for customers, you will engage with warm leads, explain our product offering, and schedule design consultations.

You will ensure a seamless and positive customer journey from initial enquiry to consultation, using CRM tools to maintain accurate records of leads, bookings, and follow-ups.

The ideal candidate will have excellent communication skills, be highly organised, and capable of managing multiple leads simultaneously. Experience in telesales or customer service is preferred but not essential.

Key Responsibilities:

  • Engaging with incoming warm leads submitted via our website.
  • Explaining our products and services confidently to prospective customers.
  • Scheduling design consultations based on customer preferences and availability.

About You:

  • Excellent communication skills with a confident, friendly telephone manner.
  • Highly organised, detail-oriented, and capable of managing multiple leads simultaneously.
  • A self-motivated team player with a positive attitude and a commitment to outstanding customer experiences.

Benefits:

  • Competitive base salary with commission for every successful booking.
  • Comprehensive training and ongoing support to help you thrive.
  • Flexible working schedule, including one weekend day per week.

Estimated Salary: £28,308 per annum (OTE).



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