Administrative Assistant

4 weeks ago


Cardiff, Cardiff, United Kingdom Cardiff County Council Full time
About The Service

We are seeking a highly organized and detail-oriented individual to join our Parking Services team as an Administrative Assistant. The successful candidate will provide administrative support to our Parking & Moving Traffic Offences Officers in the processing of Penalty Charge Notices (PCNs) and debt recovery.

About the Job

As an Administrative Assistant, you will be responsible for assisting with the administration of blue badges and resident parking permits, including answering customer queries and processing paperwork. You will also provide administrative support to our team, ensuring that all activities associated with PCNs are processed correctly and in accordance with legislation.

Key Responsibilities
  • Provide administrative support to Parking & Moving Traffic Offences Officers
  • Assist with the administration of blue badges and resident parking permits
  • Answer customer queries and process paperwork
  • Ensure all activities associated with PCNs are processed correctly and in accordance with legislation
What We Are Looking For From You

We are looking for a team player who is able to communicate clearly and concisely with customers and colleagues in a fair and reasonable manner. You must be able to make uniformed decisions and analyze documents accurately. Proficiency in IT is essential for this role.



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