Store Manager
2 weeks ago
Job Overview
As a Store Manager at EG Group, you will be responsible for ensuring compliance with Starbucks operating procedures, maintaining high standards in health, food safety, and hygiene procedures, and driving down waste and inefficiency by reviewing processes and implementing action plans to meet targets.
Key Responsibilities
- Manage cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Requirements
- Previous management experience in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Benefits
- 30% Starbucks Discount on food, drinks, and merchandise.
- 15% Off Food to Go at Greggs, Subway, and more.
- 10% Asda Discount Card for extra savings.
- Employee Assistance Program.
- Quarterly Bonus Incentive — work hard and reap the rewards.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more.
- Life Assurance.
- Access to the Learning Hub, featuring the world's largest online course library.
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