Retail Team Lead

23 hours ago


Milton Keynes, Milton Keynes, United Kingdom Poundland & Dealz Full time

**About the Role**

We are seeking a highly skilled Retail Team Lead to join our team at Poundland & Dealz. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team members.

The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.

About You

You will have excellent communication and interpersonal skills, with the ability to motivate and inspire your team to achieve outstanding results. A strong understanding of retail operations and a passion for delivering exceptional customer service are essential.

In return, we offer a competitive salary, a comprehensive benefits package, and opportunities for professional development and career progression.

Responsibilities

  1. Lead and manage a high-performing team of sales assistants, providing coaching and guidance to ensure excellent customer service and sales performance.
  2. Develop and implement effective sales and marketing strategies to drive business growth and improve customer engagement.
  3. Collaborate with other store leaders to achieve company-wide goals and objectives.
  4. Conduct regular team meetings and one-to-ones to monitor progress, address concerns, and provide feedback.

Requirements

  • 3+ years of retail management experience, preferably in a similar environment.
  • Strong leadership and motivational skills, with the ability to adapt to changing situations.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • Able to work flexible hours, including evenings, weekends, and public holidays.

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