Process Improvement Specialist

1 month ago


Swindon, Swindon, United Kingdom Zurich 56 Company Ltd Full time

About the Opportunity:

We are looking for a highly skilled Process Improvement Specialist to join our team at Zurich 56 Company Ltd. As a Process Improvement Specialist, you will be responsible for improving the efficiency and effectiveness of our business processes.

Key Responsibilities:

  • Supporting scoping activities and requirements gathering
  • Creating accurate cost and resource estimates and statements of work
  • Leading the delivery of projects and coordination of resources, ensuring the stakeholder's concerns are resolved efficiently and effectively
  • Developing strong stakeholder relationships
  • Owning stakeholder reporting and engagement
  • Removing delivery blockers and escalating issues when necessary before they impact the projects
  • Contributing to decision-making and best practices as part of the design authority group
  • Acting as a leader to other members of the team
  • Supporting the creation of process and solution documentation
  • Keeping abreast of emerging technologies and taking responsibility for your own development in new skills that will contribute to the team's success

Requirements:

  • A minimum of two years of experience using Blue Prism software
  • Proven ability to engage and manage Stakeholders in complex environments
  • Proven presentation skills with the ability to captivate and inform a multi-disciplinary audience
  • Excellent attention to detail with a passion for quality with strong written and verbal communication skills
  • Ability to facilitate and control meetings and ensure the attendees are focused on achieving the predefined objectives
  • Ability to manage influence through persuasion, negotiation, and consensus-building
  • Exceptional organisational skills and the ability to lead multiple projects concurrently
  • Ability to rapidly understand business processes, products, systems, and services
  • Proficiency in understanding, interpreting, and translating customer requirements into deliverables
  • Proven experience in completing End to End automation cycles and production management
  • Passionate about delivering high-quality service to Customers, with a focus on continuous improvement
  • Basic understanding of IT governance related to testing
  • Experience mentoring other team members
  • Has the courage (and respect) to question the processes being reviewed to ensure the processes add value, create ROI, and advance the Customer's capability

Our Culture:

Zurich 56 Company Ltd is a dynamic and stable company with a strong sense of community. We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience, and a range of benefits including flexible working hours, professional development opportunities, and a chance to work with a global insurer.



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