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IT Support Specialist

1 month ago

East Liverpool, Ohio, United Kingdom CNS IT Limited Full time
IT Support Engineer 2nd / 3rd Line

We are seeking a skilled IT Support Engineer to join our team at CNS IT Limited. As a 2nd / 3rd Line IT Support Engineer, you will be responsible for providing technical support to our customers, resolving complex technical issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  1. Provide technical support to customers via phone, email, and remote desktop sessions
  2. Diagnose and resolve complex technical issues with IT systems, hardware, and software
  3. Install, configure, and maintain IT systems, including servers, PCs, and laptops
  4. Perform site visits to install equipment, fix issues, and provide on-site support
  5. Collaborate with the team to identify and resolve technical issues, and implement process improvements

We offer a competitive salary, annual bonus, and a range of benefits, including a mobile phone, company car, and flexible working arrangements. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.

About CNS IT Limited:

CNS IT Limited is a successful IT support and services provider based in Chester. We have a strong reputation for delivering high-quality IT solutions to our customers, and we are committed to providing excellent service and support.

We are a dynamic and fast-paced company, with a relaxed but busy working environment. We offer a range of benefits, including a profit-share scheme, company bonus plan, and flexible working arrangements.

If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity to join our team at CNS IT Limited.