Senior IT Support Specialist

4 weeks ago


East Liverpool, Ohio, United Kingdom fish4.co - Jobboard Full time

Job Title: Senior IT Support Specialist

Location: Liverpool

We are seeking a highly skilled Senior IT Support Specialist to join our team in Liverpool. As a 3rd Line Technical Engineer, you will be responsible for providing exceptional IT support to a range of clients, assisting in the design, implementation, and security of WAN, LAN, and Cloud infrastructure.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits
  • Design, implement, and maintain WAN, LAN, and Cloud infrastructure
  • Resolve hardware and software issues
  • Mentor and train junior team members
  • Troubleshoot escalated issues/incidents through to resolution

Requirements:

  • Minimum 3 years' experience in IT support
  • Experience with WAN, LAN, and Cloud infrastructure
  • Knowledge of Office 365 and applications
  • VoIP and connectivity troubleshooting
  • Routers, switches, and firewall installations/configurations
  • MS Server, clustering, and anti-virus technologies
  • AD, group policies, and Hyper-V/VMware
  • SQL troubleshooting

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information].


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