Operations Manager

4 days ago


Central Inverclyde, United Kingdom ABM UK Full time £37,000

The Deputy Presentation Operations Manager role at ABM UK is an exciting opportunity to join a world-renowned retail-led mixed-use destination, St James Quarter (SJQ), as a key member of the management team. This position reports directly to the Presentation Operations Manager (Cleaning) and plays a crucial role in ensuring high-quality service delivery and innovation in the cleaning operation.

As an Operations Manager, you will be responsible for assisting the Cleaning Operations Manager in planning, coordinating, and overseeing the daily operations of the cleaning team. Your focus will be on providing exceptional customer experiences while maintaining high standards of cleanliness and presentation throughout the estate.

To succeed in this role, you must have experience in cleaning operational management, preferably within the Retail, Hotel, or Tourism and Travel industries. You should be able to work effectively with a team, possess excellent communication skills, and be flexible to adapt to changing operational needs.

A strong understanding of training and development is essential, as you will be expected to lead and support the supervision team in managing absence and holiday records, including sickness and annual leave. You will also be responsible for creating development plans for team members and working closely with HR and Learning and Development teams to deliver Guest Experience training.

In addition to your technical skills and experience, you should be motivated to participate in development opportunities that increase capability and performance. You will be working alongside a talented team to drive continuous improvement and best practice within the cleaning operation.

The estimated salary for this position is £35,000 per annum, depending on experience. As a valued employee, you can expect a comprehensive benefits package, including 24/7 GP access, mental health support, and life event counseling, among others. If you are a motivated and experienced professional looking to make a real impact in a dynamic environment, we encourage you to apply for this exciting opportunity.



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