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Real Estate Account Handler

1 month ago

London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

Your new company is seeking an experienced Real Estate Account Handler to join their team. As a key member of the Real Estate division, you will be responsible for providing outstanding support to Account Executives, servicing client accounts during the renewals process, and managing all paperwork.

Key Responsibilities

  • Servicing client accounts during the renewals process
  • Admin, presentations, negotiating premiums, and managing all paperwork
  • Working in partnership with Account Executives to deliver the needs of clients
  • Building renewal documents, reports, balancing midterm adjustments, and crafting new quotes for customers
  • Ensuring client details are recorded accurately, providing cover by renewal date, and assisting clients with queries daily
  • Confirming cover with insurers, processing policies, and chasing up outstanding documentation when required
  • Managing all account queries and credit control matters, as well as preparing underwriting information for presentations to insurers

Requirements

  • Previous experience working as a Real Estate / Property Owners Account Handler handling UK or European Property Owners
  • Progression towards Cert CII, Dip CII, or Advanced Dip CII
  • Excellent customer service skills and the ability to negotiate

What We Offer

  • Flexible working options
  • Competitive salary of up to £45,000, depending on experience, plus comprehensive benefits and bonus package
  • Support from Directors and Managers, as well as opportunities to take on further duties and responsibilities