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Benefits and Income Maximisation Advisor

2 months ago

Aberdeen, Aberdeen City, United Kingdom Aberdeen Citizens Advice Bureau Full time
About the Role

We are seeking a highly skilled Benefits and Income Maximisation Advisor to join our team at Aberdeen Citizens Advice Bureau. As a key member of our team, you will provide expert advice and support to clients undergoing treatment for cancer, ensuring they receive the maximum benefits and income they are entitled to.

Key Responsibilities
  • Undertake comprehensive benefit checks and provide support to clients to apply for benefits and grants
  • Assess clients' situations, deal promptly with emergencies, and liaise with benefit agencies, health providers, and external organisations to provide the best possible support
  • Ensure accurate and timely capture of client data on our online recording system and statistical data for funding purposes
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Experience in benefits and income maximisation advice or a related field
What We Offer

We offer a competitive salary, a comprehensive benefits package, and opportunities for professional development and growth. As a hybrid working role, you will have the flexibility to work from our main office, Roxburghe House, and potentially from home, with some time spent on a rotational basis at our main office.