Customer Service Representative

4 weeks ago


Lydney, Gloucestershire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and service goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process customer transactions, handle cash and operate a point-of-sale system
  • Work collaboratively with colleagues to achieve sales and service goals, and participate in visual merchandising and inventory management activities
  • Assist with receiving and stocking deliveries, and maintain a safe and secure store environment

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme
  • Opportunities for career development and progression, with training and support to help you succeed in your role
  • A supportive and collaborative team environment, with a focus on employee well-being and work-life balance

Requirements

  • Experience working in a fast-paced retail environment, with excellent customer service skills and a positive attitude
  • Ability to work flexible hours, including early mornings, evenings, and weekends
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to lift and move stock, and work in a physically demanding environment

Why Join Lidl?

Lidl is a dynamic and growing company, committed to providing excellent customer service and quality products at affordable prices. We offer a supportive and collaborative team environment, with opportunities for career development and progression. If you are a motivated and customer-focused individual, looking for a challenging and rewarding role, we encourage you to apply.



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