Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and service goals.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Restock shelves, maintain store displays, and ensure a clean and organized store environment
- Process customer transactions, handle cash and operate a point-of-sale system
- Work collaboratively with colleagues to achieve sales and service goals, and participate in visual merchandising and inventory management activities
- Assist with receiving and stocking deliveries, and maintain a safe and secure store environment
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme
- Opportunities for career development and progression, with training and support to help you succeed in your role
- A supportive and collaborative team environment, with a focus on employee well-being and work-life balance
Requirements
- Experience working in a fast-paced retail environment, with excellent customer service skills and a positive attitude
- Ability to work flexible hours, including early mornings, evenings, and weekends
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to lift and move stock, and work in a physically demanding environment
Why Join Lidl?
Lidl is a dynamic and growing company, committed to providing excellent customer service and quality products at affordable prices. We offer a supportive and collaborative team environment, with opportunities for career development and progression. If you are a motivated and customer-focused individual, looking for a challenging and rewarding role, we encourage you to apply.
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