Data Centre Support Specialist

2 days ago


Billingham, Stockton-on-Tees, United Kingdom DXC Technology Inc. Full time
Job Overview:
Data Centre Support Specialist at DXC Technology Inc.
The successful candidate will provide onsite IT infrastructure support across 2 large data centres in the north east of England, working as part of an established team. The role involves visual inspections, power-cycles, and cable testing to diagnose and resolve technical issues. A driver's license and own transport are required due to travel between sites, and the position also requires SC clearance.

Key Responsibilities:
* Visually inspect status indicators on Customer Equipment and report status to Customer
* Perform a power-cycle of an item of Customer Equipment pursuant to detailed instructions
* Test cable paths for conformance with performance standards
* Mount media in identified drives as part of system builds or diagnosis
* Replace hot-swappable components pursuant to detailed instructions

Required Skills and Qualifications:
* Basic understanding of IT operations in a big organization
* Strong loyalty regarding data and DC facility security
* Fluency in English (speaking, reading and writing)
* Ability to work precisely and quality-oriented
* Maturity, high level of reliability & sense of responsibility
* Flexibility and willingness to cope with unexpected problems and situations
* General technical orientation
* Competent and professional communication with a commercial attitude over the phone
* Capacity to understand and clarify customer expectations effectively
* Proficiency in Microsoft Windows, Microsoft Office environment and general PC hardware

Salary and Benefits:
We offer a competitive salary range of £32,000 - £40,000 per annum, depending on experience, plus a range of benefits including pension scheme, annual leave, and training opportunities.

About DXC Technology Inc.:
DXC Technology Inc. is a leading provider of IT services and solutions, committed to delivering exceptional results to our clients.

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