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Operations Director

2 months ago

Crawley, West Sussex, United Kingdom ENGINEERINGUK Full time
Senior Manager - OCC & Operations Planning

About the Role

We are seeking an experienced Senior Manager to lead our Operations Control Centre (OCC) and Operations Planning teams. As a key member of our leadership team, you will be responsible for planning and delivering the flying programme, minimising disruption to our customers and recovering operational performance safely and efficiently.

Key Responsibilities

  • Lead the Duty Director team and indirectly oversee the wider OCC through matrix management
  • Work with other OCC team managers to ensure consistent standards are met and exceeded across the OCC and influence the management of the performance of Network Operations
  • Be directly responsible for Operations continuous improvement and chair senior meetings with key operational partners
  • Deliver operational excellence and implement learnings from significant event reviews
  • Support or lead as required Operational events during times of disruption, under the Elevated & Crisis frameworks

Requirements

  • Significant experience in an OCC or Operational environment with proven ability to manage dynamic and complex operational scenarios
  • Experienced people leader with a large, multi-disciplined and shift based team
  • Schedule planning experience, including knowledge of fleet capability and airport constraints
  • Ability to quickly evaluate risks and opportunities to create and implement deliverable solutions in an operational environment
  • System knowledge - AIMS and Sabre desirable
  • Analytically minded with proven ability to drive continuous improvement through data and predictive modelling
  • Experienced in managing and supporting senior stakeholders in operational decision making
  • Knowledge of current EASA legislative requirements in respect of Airworthiness data storage, tracking and reporting

What We Offer

We offer a competitive salary, full-time hours, and a permanent contract. Our customers come from all walks of life and so do our colleagues. We believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs.