Client Relationship Manager
4 days ago
Job Title: Customer Service Executive
Location: Leeds, West Yorkshire
Salary: Approximately £25,000 - £27,000 per annum
Job Type: Full-time
Industry: Customer Services
Description:
We are seeking a highly skilled Customer Service Executive to join our team at CV-Library. As a Customer Service Executive, you will be responsible for delivering exceptional customer service through email, phone, and other channels, processing orders accurately and efficiently, identifying and capitalizing on sales opportunities, and collaborating with the Field Sales Partner to develop and implement sales strategies.
Responsibilities:
- Deliver exceptional customer service through email, phone, and other channels.
- Process orders accurately and efficiently, ensuring timely delivery.
- Identify and capitalize on sales opportunities, building strong relationships with existing customers.
- Collaborate with the Field Sales Partner to develop and implement sales strategies.
- Manage and maintain accurate records of customer interactions and transactions.
Requirements:
- Previous customer service experience.
- Excellent communication and interpersonal skills.
- Proven track record of delivering high-quality customer service.
- Natural sales flair.
- Well-organized and able to prioritize tasks effectively.
What We Offer:
A competitive salary, generous benefits package, and opportunities for career growth and development.
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