Restaurant Operations Manager

2 weeks ago

Exmouth, Devon, United Kingdom wagamama Full time

Lead a Restaurant Team to Success

At Wagamama, we're an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced, Japanese ramen bars since 1992, a celebration of Asian food brought Wagamama to life.

We're looking for a Restaurant Operations Manager to join us on our continuous journey of true nourishment.

The Role

As a General Manager at Wagamama, you'll be leading a restaurant team in the Wagamama way, living and breathing our people promise, values, and embodying core leadership behaviours. You'll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. You will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results.

Perks + Quirks

  • Up to £8,000 a year bonus opportunity
  • Private medical insurance + pension scheme
  • Dedicated 6-week training programme
  • £14 - £25 of free food allowance on every shift
  • 50% discount at Wagamama + 30% off all other TRG brands with family and friends
  • Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
  • 28 days holiday
  • Kintsugi wellness | Access to councillors, cycle to work scheme, discounted gym + leisure
  • Family friendly policy | Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
  • Financial wellbeing support | Access to loans repaid through your salary for those 'strapped for cash' moments in life

What We Look For

  • An experienced hospitality General Manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast-paced, complex environment
  • A strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported
  • Experienced in understanding the financial performance of a restaurant and identifying opportunities
  • Experienced in managing a restaurant budget
  • Comfortable managing the labour of your team, reacting to changing demands where necessary
  • A passionate leader with experience of managing your team's performance and development
  • You care about creating an inclusive environment where your team feel respected + that they belong
  • A forward-thinking problem solver, able to think on your feet and make quick decisions
  • An individual who leads to inspire and engage their team to nourish + flourish in their role and career

The Wagamama Way

Kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. Committed to championing change in both our communities + the impact on the planet.

Three whole decades of acting different, we don't conform, we celebrate difference. Appreciating personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back. Working together to build close bonds of trust + support. Creating safe spaces where we can have real conversations with open hearts + open minds.

All we ask is for you to dish up what makes you different.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.

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