Customer Service Representative
2 weeks ago
Careers that Change Lives
We are seeking a talented individual to join our team as a Customer Services Representative. As a key member of our team, you will provide safe and accurate technical support and guidance to customers using Medtronic Diabetes products and services.
A Day in the Life
• Provide technical support and guidance to customers using Medtronic Diabetes products and services.
• Resolve technical queries using troubleshooting tools and ensure all details are recorded within our CRM database.
• Exceed customer expectations when handling and resolving inquiries while striving for first contact resolution.
Must Haves
• Great communication skills in Finnish and English.
• Ability to remain calm and demonstrate resilience during pressurized situations.
• Computer literate with experience using MS Office suite and a CRM system.
• Ability to effectively multi-task and navigate between programs to access customer data.
We Offer
At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and life experiences to work every day. We offer a competitive salary and benefits package, including flexible working environment, annual incentive plan, and training possibilities.
Our Commitment
We are committed to inclusion, diversity, and equity, and we strive to create a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.
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