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Support Operations Coordinator

2 months ago

Corsham, Wiltshire, United Kingdom Juice Recruitment Ltd Full time
Support Executive Opportunity

We are delighted to be supporting a leading Wiltshire-based business in their search for a Support Executive to join their team.

This is a fast-paced role working closely with a senior manager who plays a critical role in the running of the business.

Key Responsibilities:
  • Oversee the running of the business solutions service desk
  • Support the management and processing of the renewals' platform
  • Assist with the administration and monthly invoicing of renewal contracts
  • Produce bespoke invoices through templates for specific customers
  • Take calls from customers, respond to emails, and deal with customer queries
  • Support the Marketing department with internal and external documents
  • Work collaboratively with Finance and Business Solutions
  • Manage contracts and renewals enquiries
  • Share updates with the team weekly
  • Collate solutions deals to be shared with the team
  • Plan team socials
Requirements:
  • Superb interpersonal skills and a natural ability to build relationships within a commercial setting
  • A proactive approach
  • A deep level of administrative skills, including working to process, procedure, and deadlines
  • Some exposure to invoicing and financial reporting through Excel or bespoke production
What We Offer:
  • Hybrid working once trained
  • A supportive and collaborative culture, including a detailed induction, social events, and appraisals
  • Very modern technology
  • Subsidised health and medical benefits
  • A contemporary working environment and on-site parking